Policies

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Reservations and Policies

All bookings are strictly non-refundable. Once a reservation is confirmed, 100% of the total reservation amount (including all nightly rates, taxes, and fees) will be charged to your credit card and cannot be refunded, credited, or altered under any circumstances.

Rates: Quoted per night, based on double occupancy, and include our full gourmet breakfast and room accommodation.
Payment & Guarantee: Full prepayment is authorized and charged at the time of booking to secure your reservation.
Cancellations & Modifications: Cancellations, date adjustments, no-shows, or reductions in length of stay forfeit the entire reservation balance.
Unforeseen Circumstances: We cannot be held responsible for, nor provide refunds or credits due to, inclement weather, flight disruptions, personal emergencies, late arrivals, or early departures.

We are pleased to accept major cards Visa, Master Card, Discover and American Express. We currently do not accept cash.

Nine percent Pennsylvania sales and room taxes,
Ten percent Resort Fee
are additional to rates.

The management will not be responsible
for inclement weather.

For the health and pleasure of our guests, no smoking of any kind is permitted within any of the Inn’s buildings.
Smoking is permitted on the porch and outside.
The Inn is not appropriate for children under twelve years of age.

ADA Website Compliance Policy

Our goal is to provide a wonderful experience in the desirable location of Canadensis, PA. We strive to create an environment that is welcoming and accommodating for all individuals. We have built our site with ADA compliance in mind and have utilized available tools such as achecker.ca and Google Chrome’s ADA compatibility diagnostic tools. Please be aware that our efforts are ongoing. If you have difficulty navigating our website or booking a room at our hotel, we ask you to contact us via telephone or email and our helpful staff will be happy to assist you. Our property is not handicap accessible.

4534 Route 447
Canadensis, PA 18325
(570)595-2451
Owners: Gaile & Marty Horowitz

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://www.brookviewmanor.com regardless of device type and whether an individual requires assistive technology. If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at innkeepers@brookviewmanor.com

Hotel Website Accessibility Features

This hotel website for Brookview Manor Inn is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts

Our hotel’s website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance

The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Our Property has no Accessibility Features

Property Accessibility Features

Our Property does not have handicap accessible features.

Guest Room Accessibility Features

Our Guest Rooms do not have handicap accessible features.

Bathroom Accessibility Features

Our Bathrooms do not have handicap accessible features.

Accessibility References

Web Content Accessibility Guidelines (WCAG) 2.0, which explains the reasons behind each guideline.
Section 508, Information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.

Browser Help

Optimize the way you view your web browser. If you have difficulty in reading our website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:

Learn about the Accessibility features of these major Internet Browsers below:

Mozilla Firefox: Click Here for Mozilla Firefox Accessibility Features
Google Chrome: Click Here for Google Accessibility Features
Internet Explorer: Click Here for Microsoft Internet Explorer Ease of Access Options
Apple Safari: Click Here for Apple Accessibility Support

The Brookview Manor Inn Privacy Statement

HERE’S WHAT WE BELIEVE ABOUT USER PRIVACY AND DATA PROTECTION

User privacy and data protection are a necessity and our duty
We have the duty of protecting personal data
Data is a liability, it should only be collected and processed when absolutely necessary
We dislike spam as much as you do!
We will never sell, rent or distribute your personal data
We will not make your personal information public without your consent. Your personal information (name) will be made public only if you wish to make a comment or review on the website.

RELEVANT LEGISLATION

Along with our business and internal computer systems, our website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

WHAT PERSONAL INFORMATION WE COLLECT AND WHY

Below is a description of what information is collected and reasons for collecting it. The categories of information collected are as follows:

SITE VISIT TRACKERS
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third-party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
REVIEWS AND COMMENTS
Should you choose to add a comment or review on our site, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below.
Your comments and the associated personal data will remain on this site until we see fit to either
- Remove the comment or
- Remove the blog post.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.
FORMS AND EMAIL NEWSLETTER SUBMISSIONS ON THE WEBSITE
If you choose to subscribe to our email newsletter or submit a form on our website, the email address that you submit to us will be forwarded to a third-party marketing platform service company. Your email address will remain within their database for as long as we continue to use the third-party marketing company’s services for the sole purpose of email marketing or until you specifically request removal from the list.
You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
Listed below are the pieces of information that we may collect as part of servicing requests on our website:
- Name
- Email ID
- Phone
- Mobile
- Address
- City
- State
- Postal Code
- Country
- IP Address
We do not sell your personal information to third parties. We may share a limited amount of data with listed Third-Party data processors only towards servicing your requests or improving our offering.
EMAIL LINKS
We only receive an email when a user mails us using an email link. There are no third-party data processors or intermediaries involved.
The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
REVENUE RECOVERY EMAILS
As part of the Revenue Recovery model, we work with re-marketing service companies to send notification messages if you have abandoned your cart without making a purchase. This is for the sole purpose of reminding customers to complete the purchase if they wish to. The re-marketing service companies do a real-time capture of your email ID and cookies to send an email invite to complete the transaction if the customer abandons the cart. However, the email ID of the customer is deleted from their database as soon as the purchase is complete.
“DO NOT SELL MY DATA” – WHY WE DON’T HAVE IT ON THIS WEBSITE
We do not sell personal information of our customers or of minors below the age of 16 years to third-party data collectors and hence the “Do not sell my data” opt-out button is optional on our website. Reiterating, we may collect your data for the sole purpose of completing a service request or for marketing communications. If you wish to access or erase your personal information, you can do so by submitting your details here.
IMPORTANT NOTICE FOR MINORS SHARING PERSONAL INFORMATION
If you are under 16 years of age you MUST obtain parental consent before:
- Submitting a form
- Posting a comment on our blog
- Subscribing to our offer
- Subscribing to our email newsletter
- Making a Transaction
ACCESSING/DELETING PERSONAL INFORMATION
Should you wish to view or delete your personal information, please email us here with the email address used, your name and deletion request. Alternatively, you can fill out the form at the bottom of this page to view and/or delete your data stored with us

THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above. If you request for your Personal information to be deleted with us, the request will also be forwarded to the parties below:

COOKIE POLICY

This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:

ESSENTIAL COOKIES AND SIMILAR TECHNOLOGIES
These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allow a navigation experience that is consistent and optimal to the user’s network speed and choice of device.
ANALYTICS COOKIES AND SIMILAR TECHNOLOGIES
These collect information about your use of our websites and apps and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally, these cookies allow us to see overall patterns of usage at an aggregated level.
TRACKING, ADVERTISING COOKIES AND SIMILAR TECHNOLOGIES
We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online advertising based on your previous web browsing activity. Cookies are placed on your browser which will store details of websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites that use the same advertising networks.
We may also use cookies and similar technologies to provide you with advertisements based on your location, offers you click on, and other similar interactions with our websites and apps.

DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

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